Mosaic Direct

We’re Modernizing the Customer Experience

THE DIGITAL CUSTOMER PLATFORM – MOSAIC ONLINE – IS NOW OFFLINE
June 28, 2024

Beginning June 28, we're retiring our existing Mosaic Online platform and we are thrilled to begin introducing a new, modernized experience. Customers will experience streamlined insight into their account with self-service account management features, quote requests and order tracking. Developed in response to customer input, Mosaic Direct brings a more intuitive user interface, faster response times and more accurate data. Existing customers should watch their email for instructions on how to activate their online account. Watch this video for a quick glimpse. For support with your account in the meantime, customers can contact their Mosaic Account Manager or Customer Service team.