Global English [ Change Region ]

Defining What's Most Important

As a global, publicly traded company, we are continually exploring what it means to be responsible and accountable to Mosaic’s diverse stakeholders. From employees, customers, shareholders and industry partners to trade unions, community organizations, government officials and academics, we seek ongoing dialogue with individuals or representatives of stakeholder organizations that impact—or are impacted by—Mosaic’s business activity.

Topics and indicators that reflect Mosaic’s significant economic, environmental and social impacts or that would substantively influence the assessments and decisions of stakeholders are deemed by us to be "significant" for sustainability reporting purposes.

While our stakeholders’ different perspectives occasionally harbor a potential for conflict, we aim to strengthen a broad foundation of trust, open communication and mutual understanding. In our effort to understand and prioritize issues material to our stakeholders, we worked with a third-party auditor to analyze how Mosaic defines significant economic, environmental and social impacts, engages stakeholders, prioritizes and manages issues, and develops targets by which we measure and report our progress. AccountAbility’s AA1000 Stakeholder Engagement Standard guided the review process that reflects our company’s commitment to more fully inform all stakeholders on matters that influence our business and society.

In addition to analyzing peer sustainability reports, GRI standards and the GRI Mining and Metals sector supplement, as well as other reports and frameworks, our analysis included:

  • Reviewing Mosaic’s public financial reports, sustainability reports, GRI tables, policies and commitments as well as an internally-conducted survey of senior management, customers and employees
  • Conducting quantitative telephone surveys to measure progress of community relations and environmental stewardship in two primary geographies in which Mosaic operates—regions of Saskatchewan and Florida
  • Scanning media reports, social media and blogs for issues raised for public concern
  • Engaging leaders of local, regional, national and global community organizations
  • Comparing sustainability materiality determination practices to peer companies
  • Cataloguing issues identified by stakeholder surveys, sustainability indexes, principles of the United Nations Global Compact, regulatory and policy trends, industry associations and cross-sector partnerships
  • Reviewing marketing research and customer satisfaction survey results
  • Analyzing investor insights
  • Compiling community perceptions through social media activity and brand awareness surveys

Focus Areas


Continuous improvement is a cornerstone of our company culture, driving us forward. Our stakeholders—whether supportive or critical—voice concerns and provide suggestions that help us define and achieve our sustainability goals. Our goals and reporting will evolve as we refine our understanding and identify additional significant issues.

The following issues, grouped into 14 categories by sustainability focus area, stand out as most material to our stakeholders.

  1. Water
    • Withdrawals, recycling and discharge
  2. Occupational Health and Safety
    • Injury-free workplace
    • Promoting safe and healthy behaviors
  3. Communities
    • Local sourcing and hiring
    • Community relations
    • Community investment
    • Revenue sharing and sustainable community investment
    • Commercial, in-kind or pro bono impacts
    • Closure plans
  4. Greenhouse Gas (GHG) Emissions and Energy
    • Energy consumption, source and efficiency
    • GHG and other significant air emissions
  5. Product Stewardship, Innovation and Food Security
    • Agricultural yields and sustainable intensification practices
    • Agronomic and technological research and development
    • Product innovation
    • 4R Nutrient Steardship
  6. Government
    • Public policy activities
    • International fiscal or political unrest
  7. Land Use and Biodiversity
    • Mined, reclaimed and managed land
    • Management plans, International Union for Conservation of Nature red list
  1. Environmental Incidents
    • Environmental releases
    • Fines and nonmonetary sanctions 
  2. Waste
    • Overburden and tailings
    • Mining wastes
    • U.S. Resource Conservation and Recovery Act
  3. Shareholders
    • Performance, priorities and investment
    • Market forecasting, competition and risk
    • Market access
    • Low-cost provider of crop nutrients
  4. Supply Chain
    • Raw materials and energy price and availability
    • Supply chain and JV risk
    • Data security
  5. Workforce Management
    • Recruiting, developing, demographics
    • Labor relations
    • Training and benefits
  6. Customers
    • Satisfaction, expectations, loyalty, requirements
  7. Human Rights
    • Freedom of association and collective bargaining
    • Indigenous rights